{"id":13015,"date":"2021-09-17T14:00:33","date_gmt":"2021-09-17T14:00:33","guid":{"rendered":"https:\/\/123webpromo.co.uk\/spottypots.co.uk\/?page_id=13015"},"modified":"2026-04-28T14:53:53","modified_gmt":"2026-04-28T14:53:53","slug":"faq","status":"publish","type":"page","link":"https:\/\/123webpromo.co.uk\/spottypots.co.uk\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13015\" class=\"elementor elementor-13015\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-354d319 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"354d319\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-26d7845\" data-id=\"26d7845\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-242f0af elementor--h-position-center elementor--v-position-middle elementor-widget elementor-widget-slides\" data-id=\"242f0af\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;transition_speed&quot;:1000,&quot;navigation&quot;:&quot;none&quot;,&quot;transition&quot;:&quot;slide&quot;}\" data-widget_type=\"slides.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper\">\n\t\t\t\t\t<div class=\"elementor-slides-wrapper elementor-main-swiper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Slides\" dir=\"ltr\" data-animation=\"\">\n\t\t\t\t<div class=\"swiper-wrapper elementor-slides\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-repeater-item-4793324 swiper-slide\" role=\"group\" aria-roledescription=\"slide\"><div class=\"swiper-slide-bg\" role=\"img\" aria-label=\"271443085_105793005324985_8804338470570801255_n\"><\/div><div class=\"elementor-background-overlay\"><\/div><div class=\"swiper-slide-inner\" ><div class=\"swiper-slide-contents\"><div class=\"elementor-slide-heading\">Frequently Asked Questions<\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0d3ba10 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0d3ba10\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1d08585\" data-id=\"1d08585\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7a6eee8 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"7a6eee8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-7a6eee8\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"7a6eee8\" data-accordion-type=\"accordion\" data-toogle-speed=\"400\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"how-does-it-work\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1281\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">How does it work?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1281\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"how-does-it-work\"><p>It\u2019s really easy:<\/p><ul><li>Just pick a piece from the shelf. We have got loads to choose from. The price will be written on the item felt tip (don\u2019t worry this comes off in the kiln) and this is the total price you pay, which includes the item itself, studio fees, hand glazing and time in the kiln.<\/li><li>Take it back to your table, and one of our knowledgeable staff members will talk to you about your design and give you some tips on how to bring your design to live.<\/li><li>Everything you will need is on your table along with a numbered glazed colour menu pot to help you see what the paint looks like after its been hand glazed and fired.<\/li><li>Can\u2019t think what you\u2019d like to paint? Don\u2019t worry we have lots of inspiration on our Instagram @spottypots and TikTok @spottypotsofstudley. There&#8217;s also plenty of completed items around the shop for you to view. Don\u2019t forget to order a delicious drink and snack from the caf\u00e9 to keep you going.<\/li><li>Once you are happy with your piece, we will take it away and finish off the process for you.<\/li><li>Come back when it&#8217;s ready and pick up your beautifully shiny piece of pottery ready to be someone\u2019s individual gift or have pride of place in your home.<\/li><\/ul><p>For more information, visit our <a href=\"https:\/\/123webpromo.co.uk\/spottypots.co.uk\/how-it-works\/\">how it works page<\/a>.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"how-much-does-it-cost-do-you-have-a-price-list\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1282\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">How much does it cost? Do you have a price list?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1282\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"how-much-does-it-cost-do-you-have-a-price-list\"><p>We have 100s of items for you to paint and our stock changes all of the time depending on seasons and availability, so it would be impossible for us to maintain a price list.<\/p><p>We can, however,\u00a0 give you a rough guide. Our plates and mugs start at \u00a320 for a small child size mug or side plate. Most adult sized themed mugs are around \u00a325. Large dinner plates are around \u00a340 and we have vases and plant pots between \u00a325 and \u00a360.<\/p><p>The price on each item is written on in felt tip, which disappears in the kiln, and that price includes 2 hours at your table, unlimited underglaze, its then hand dipped in clear glaze and fired in our on site kilns for just over a day.\u00a0<\/p><p>Clay and plaster prints cost a little more but our experts will help you to get the best prints at no extra cost.<\/p><p>So say for just \u00a320, you get to personalise a side plate and then take home a shiny unique piece of pottery after 2 hours of fun!<\/p><p>What a bargain!<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"when-can-i-pick-up-my-pottery\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1283\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">When can I pick up my pottery?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1283\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"when-can-i-pick-up-my-pottery\"><div>Normally it takes about <strong>7-10 days<\/strong> for us to get your pieced glazed and fired in the kiln, but at busier times it could take a little longer. We will let you know when you finish painting how long it is likely to take. Please don&#8217;t wait for a phone call or email from us, <strong>we will only call if we anticipate that there will be a delay.<\/strong> As long as you come back after 7 days and before 2 months then that is fine. Anything left with us for longer than 2 months will be taken to the charity shop.<\/div><div>\u00a0<\/div><div>Just call in to our pottery pick up counter at the back of the shop and we will wrap your shiny piece of pottery for you. Please remember to bring a bag with you if you are collecting multiple items.<\/div><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"what-are-your-opening-hours\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1284\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">What are your opening hours?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1284\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"what-are-your-opening-hours\"><div>Monday: 9:30 &#8211; 17:00<\/div><div>Tuesday: 9:30 &#8211; 17:00<\/div><div>Wednesday: Closed (During school term time but open during school holidays)<\/div><div>Tuesday: 9:30-17:00<\/div><div>Thursday: 9:30 &#8211; 20:00<\/div><div>Friday: 9:30 -17:00<\/div><div>Saturday: 9:30- 17:00<\/div><div>Sunday: 9:30 &#8211; 17:00<\/div><div>\u00a0<\/div><div>During school holidays we are open 7 days a week, 9:30-17:00.<\/div><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"how-long-do-i-get-to-paint\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-1285\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">How long do I get to paint?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1285\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"how-long-do-i-get-to-paint\"><p>You will have access to your table for 2 hours which is normally plenty of time to complete your piece and squeeze in a coffee!<\/p><p>If you need a little bit longer we can let you stay for an extra hour for a studio fee of \u00a35 per person painting.<\/p><p>If you would like to take it home to paint at your leisure, we can provide you with some extra paint and you can return it to us for glazing. No extra charge!<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"can-i-buy-a-gift-voucher\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-1286\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Can I buy a gift voucher?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1286\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"can-i-buy-a-gift-voucher\"><p>You can buy vouchers in two ways.\u00a0<\/p><p>Call into our shop to pick up a cute <a href=\"https:\/\/123webpromo.co.uk\/spottypots.co.uk\/gift-vouchers\/\">hand painted tile<\/a> that has the amount painted onto it. This can be brought back in and redeemed against anything that we sell, including pottery, items at the till, adult event tickets and even coffee and a cake!<\/p><p>Or you can call us on 01527 852870 to pay for your e-voucher which can emailed directly for you to forward on to the lucky person it is being bought for. Again, these can be used against all items in store.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"where-can-i-park\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"7\" aria-controls=\"elementor-tab-content-1287\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Where can I park?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1287\" class=\"eael-accordion-content clearfix\" data-tab=\"7\" aria-labelledby=\"where-can-i-park\"><p>We have limited parking at the rear of the shop, accessed via the side of the building.<\/p><p>On busier days our car park does get quite full. Our nearest free car park is located on Pool Road, B80 7QT, and is only a few minutes walk away.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"are-you-dog-friendly\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"8\" aria-controls=\"elementor-tab-content-1288\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Are you dog friendly?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1288\" class=\"eael-accordion-content clearfix\" data-tab=\"8\" aria-labelledby=\"are-you-dog-friendly\"><div>Not only are we friendly, we are obsessed. Our shop dog Ruby may be on hand to welcome your pooch too.\u00a0<\/div><div>\u00a0<\/div><div>Why not have a pawble for Christmas with your furry friend&#8217;s paw print on it or a mug for their favourite dog mum.<\/div><div>\u00a0<\/div><div>We have lots of free dog treats and you can order a puppuccino for your furry best friend!<\/div><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"are-you-wheelchair-accessible\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"9\" aria-controls=\"elementor-tab-content-1289\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Are you wheelchair accessible?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1289\" class=\"eael-accordion-content clearfix\" data-tab=\"9\" aria-labelledby=\"are-you-wheelchair-accessible\"><p>Accessibility is really important to us and yes we do have dedicated disabled parking and an extra wide door to our rear painting room which is very close to the car park. \u00a0<\/p><p>We have ramped access to our Cabin party room, as well as an accessible bathroom.<\/p><p>Our staff are very skilled with supporting painters of all abilities and, particularly with any additional learning needs, so please let us know what adaptations you might need when you book with us.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"do-you-have-baby-change-facilities\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"10\" aria-controls=\"elementor-tab-content-12810\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Do you have baby change facilities?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-12810\" class=\"eael-accordion-content clearfix\" data-tab=\"10\" aria-labelledby=\"do-you-have-baby-change-facilities\"><p>Yes we do, plus lots of high chairs, bumbos and room for buggies! Just let us know when booking and we will do our best to accommodate.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"do-you-have-adult-only-sessions-in-the-evening\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"11\" aria-controls=\"elementor-tab-content-12811\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Do you have adult only sessions in the evening?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-12811\" class=\"eael-accordion-content clearfix\" data-tab=\"11\" aria-labelledby=\"do-you-have-adult-only-sessions-in-the-evening\"><p>Yes we do! The first Friday of each month is our late opening session. Catch up with friends over a glass of something fizzy or try one of our delicious hot drinks. We are licenced to sell a range of pre mixed cocktails, wines and beers, plus you can order additional full bottles of prosecco for your group.<\/p><p>For just \u00a310 per ticket you get a glass of prosecco and nibbles on your table. We also often run special charity night where a portion of each ticket price is donated to a worthy cause.<\/p><p>To book please go to our <a href=\"https:\/\/123webpromo.co.uk\/spottypots.co.uk\/events\/\">events page.<\/a><\/p><p>Please note that pottery purchased on the night is not included in your ticket price. Pottery prices start at about \u00a315. Tickets are non refundable.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"can-i-book-a-party-hen-do-or-baby-shower\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"12\" aria-controls=\"elementor-tab-content-12812\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Can I book a party, hen do or baby shower?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-12812\" class=\"eael-accordion-content clearfix\" data-tab=\"12\" aria-labelledby=\"can-i-book-a-party-hen-do-or-baby-shower\"><p>Absolutely, we&#8217;d love to help you celebrate your special occasion!<\/p><p>We have two fantastic party spaces available, The Loft and The Cabin.<\/p><p>Go to our <a href=\"https:\/\/123webpromo.co.uk\/spottypots.co.uk\/book\/party-bookings\/\">party page<\/a> for more info and to make a booking.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"could-you-come-to-my-event\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"13\" aria-controls=\"elementor-tab-content-12813\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Could you come to my event?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-12813\" class=\"eael-accordion-content clearfix\" data-tab=\"13\" aria-labelledby=\"could-you-come-to-my-event\"><div>Yes you can book us to come to your party, to your group event such as scouts, rainbows, church or community group, or to corporate team building at your work place.<\/div><div>\u00a0<\/div><div>We will bring everything with us, all we need from you is a table to put it all on and access to a sink.<\/div><div>\u00a0<\/div><div>Go to our <a href=\"https:\/\/123webpromo.co.uk\/spottypots.co.uk\/book\/corporate-bookings\/\">private functions<\/a> page for more information and to request a booking.<\/div><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"what-is-your-cancellation-refund-policy\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"14\" aria-controls=\"elementor-tab-content-12814\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">What is your Cancellation &amp; Refund policy?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-12814\" class=\"eael-accordion-content clearfix\" data-tab=\"14\" aria-labelledby=\"what-is-your-cancellation-refund-policy\"><p>You can request a cancellation for a &#8216;Pottery Painting Session&#8217; in your <a href=\"https:\/\/123webpromo.co.uk\/spottypots.co.uk\/my-account\/\">my account<\/a> area. If you have booked a &#8216;Private Party Event&#8217; or &#8216;Private Corporate Event&#8217; \u00a0please <a href=\"https:\/\/123webpromo.co.uk\/spottypots.co.uk\/get-in-touch\/\">contact us.<\/a><\/p><ul style=\"font-weight: 400\"><li>Special ticketed events are non-refundable and not transferable.<\/li><li>Large table bookings can be rearranged to a future date providing notice is received at least 24 hours of the booking.<\/li><li>Private event bookings such as parties, must pay the room hire fee to reserve the date required. This deposit is non-refundable, but if you need to rearrange the booking we would need at least 24 hours\u2019 notice to do this without you losing your deposit.<\/li><\/ul><p><strong>If you have any questions about cancellations or refunds please call 01527 852870.<\/strong><\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"do-you-serve-vegan-or-gluten-free-alternatives\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"15\" aria-controls=\"elementor-tab-content-12815\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Do you serve vegan or gluten free alternatives?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-12815\" class=\"eael-accordion-content clearfix\" data-tab=\"15\" aria-labelledby=\"do-you-serve-vegan-or-gluten-free-alternatives\"><p>Yes. We have oat milk for hot drinks, milkshakes, chai lattes and iced lattes plus a range of vegan and gluten free tasty treats on offer.<\/p><p>Our range changes regularly but we will always try to have a vegan or gluten free alternative when possible.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"do-you-provide-paint-at-home-kits\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"16\" aria-controls=\"elementor-tab-content-12816\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Do you provide paint at home kits?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-12816\" class=\"eael-accordion-content clearfix\" data-tab=\"16\" aria-labelledby=\"do-you-provide-paint-at-home-kits\"><p>Paint at home kits are perfect gifts for young and old.<\/p><p>We can put together a tailor made paint at home kit with an appropriate item that has paints and instructions.\u00a0<\/p><p>For larger groups you can pay \u00a350 refundable deposit on a large box with everything you would need for a session for up to 20 people, including all paint colours, brushes, palettes, sponges, instructions, felt pens and colour charts.<\/p><p>Bring the box back with your pottery so it can be glazed and you will receive your \u00a350 back, so that you only pay for the pottery pieces that you have painted.<\/p><p>For more information, take a look at our <a href=\"https:\/\/123webpromo.co.uk\/spottypots.co.uk\/paint-at-home\/\">paint at home page<\/a>.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"whats-on-the-menu\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"17\" aria-controls=\"elementor-tab-content-12817\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">What's on the menu?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-12817\" class=\"eael-accordion-content clearfix\" data-tab=\"17\" aria-labelledby=\"whats-on-the-menu\"><p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-medium wp-image-31237\" src=\"https:\/\/123webpromo.co.uk\/spottypots.co.uk\/wp-content\/uploads\/2026\/04\/menu-non-alcholic-april-2026-212x300.png\" alt=\"\" width=\"212\" height=\"300\" srcset=\"https:\/\/123webpromo.co.uk\/spottypots.co.uk\/wp-content\/uploads\/2026\/04\/menu-non-alcholic-april-2026-212x300.png 212w, https:\/\/123webpromo.co.uk\/spottypots.co.uk\/wp-content\/uploads\/2026\/04\/menu-non-alcholic-april-2026-724x1024.png 724w, https:\/\/123webpromo.co.uk\/spottypots.co.uk\/wp-content\/uploads\/2026\/04\/menu-non-alcholic-april-2026-768x1086.png 768w, https:\/\/123webpromo.co.uk\/spottypots.co.uk\/wp-content\/uploads\/2026\/04\/menu-non-alcholic-april-2026-1086x1536.png 1086w, https:\/\/123webpromo.co.uk\/spottypots.co.uk\/wp-content\/uploads\/2026\/04\/menu-non-alcholic-april-2026-1448x2048.png 1448w, https:\/\/123webpromo.co.uk\/spottypots.co.uk\/wp-content\/uploads\/2026\/04\/menu-non-alcholic-april-2026-600x849.png 600w, https:\/\/123webpromo.co.uk\/spottypots.co.uk\/wp-content\/uploads\/2026\/04\/menu-non-alcholic-april-2026.png 1587w\" sizes=\"(max-width: 212px) 100vw, 212px\" \/> <img decoding=\"async\" class=\"alignnone size-medium wp-image-31238\" src=\"https:\/\/123webpromo.co.uk\/spottypots.co.uk\/wp-content\/uploads\/2026\/04\/alcoholic-drinks-april-2026-212x300.png\" alt=\"\" width=\"212\" height=\"300\" srcset=\"https:\/\/123webpromo.co.uk\/spottypots.co.uk\/wp-content\/uploads\/2026\/04\/alcoholic-drinks-april-2026-212x300.png 212w, https:\/\/123webpromo.co.uk\/spottypots.co.uk\/wp-content\/uploads\/2026\/04\/alcoholic-drinks-april-2026-724x1024.png 724w, https:\/\/123webpromo.co.uk\/spottypots.co.uk\/wp-content\/uploads\/2026\/04\/alcoholic-drinks-april-2026-768x1086.png 768w, https:\/\/123webpromo.co.uk\/spottypots.co.uk\/wp-content\/uploads\/2026\/04\/alcoholic-drinks-april-2026-1086x1536.png 1086w, https:\/\/123webpromo.co.uk\/spottypots.co.uk\/wp-content\/uploads\/2026\/04\/alcoholic-drinks-april-2026-1448x2048.png 1448w, https:\/\/123webpromo.co.uk\/spottypots.co.uk\/wp-content\/uploads\/2026\/04\/alcoholic-drinks-april-2026-600x849.png 600w, https:\/\/123webpromo.co.uk\/spottypots.co.uk\/wp-content\/uploads\/2026\/04\/alcoholic-drinks-april-2026.png 1587w\" sizes=\"(max-width: 212px) 100vw, 212px\" \/><\/p><\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions How does it work? It\u2019s really easy: Just pick a piece from the shelf. We have got loads to choose from. The price will be written on the item felt tip (don\u2019t worry this comes off in the kiln) and this is the total price you pay, which includes the item itself, [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-13015","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/123webpromo.co.uk\/spottypots.co.uk\/wp-json\/wp\/v2\/pages\/13015","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/123webpromo.co.uk\/spottypots.co.uk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/123webpromo.co.uk\/spottypots.co.uk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/123webpromo.co.uk\/spottypots.co.uk\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/123webpromo.co.uk\/spottypots.co.uk\/wp-json\/wp\/v2\/comments?post=13015"}],"version-history":[{"count":171,"href":"https:\/\/123webpromo.co.uk\/spottypots.co.uk\/wp-json\/wp\/v2\/pages\/13015\/revisions"}],"predecessor-version":[{"id":31261,"href":"https:\/\/123webpromo.co.uk\/spottypots.co.uk\/wp-json\/wp\/v2\/pages\/13015\/revisions\/31261"}],"wp:attachment":[{"href":"https:\/\/123webpromo.co.uk\/spottypots.co.uk\/wp-json\/wp\/v2\/media?parent=13015"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}