{"id":4315,"date":"2026-03-06T13:01:50","date_gmt":"2026-03-06T13:01:50","guid":{"rendered":"https:\/\/123webpromo.co.uk\/flippinclothes.com\/?page_id=4315"},"modified":"2026-03-19T12:26:43","modified_gmt":"2026-03-19T12:26:43","slug":"shipping-delivery-policy","status":"publish","type":"page","link":"https:\/\/123webpromo.co.uk\/flippinclothes.com\/shipping-delivery-policy\/","title":{"rendered":"Shipping &amp; Delivery Policy"},"content":{"rendered":"\n<p>Last updated: <strong>6 March 2026<\/strong><\/p>\n\n\n\n<p>This policy explains how orders from <strong>Flippin\u2019 Clothes<\/strong> are shipped and delivered.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">Order Processing<\/h1>\n\n\n\n<p>Orders are normally processed within <strong>1\u20133 working days<\/strong> after payment has been received.<\/p>\n\n\n\n<p>Orders placed on weekends or public holidays will be processed on the next working day.<\/p>\n\n\n\n<p>During busy periods, processing times may occasionally be longer.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">Shipping Carriers<\/h1>\n\n\n\n<p>We ship orders using trusted UK courier services including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Royal Mail<\/li>\n\n\n\n<li>Evri<\/li>\n\n\n\n<li>DPD<\/li>\n\n\n\n<li>Yodel<\/li>\n<\/ul>\n\n\n\n<p>The courier used may vary depending on the <strong>size, weight, and destination of the order<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">Delivery Times<\/h1>\n\n\n\n<p>Estimated delivery times after dispatch:<\/p>\n\n\n\n<p>UK Standard Delivery: <strong>2\u20135 working days<\/strong><\/p>\n\n\n\n<p>Delivery times are estimates only and may vary depending on courier performance and location.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">Tracking<\/h1>\n\n\n\n<p>Where available, tracking details will be provided once the order has been dispatched.<\/p>\n\n\n\n<p>Tracking information may be sent via email or made available through your order confirmation.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">Delivery Address<\/h1>\n\n\n\n<p>Customers are responsible for providing the <strong>correct delivery address at checkout<\/strong>.<\/p>\n\n\n\n<p>Flippin\u2019 Clothes cannot be responsible for orders delivered to incorrect addresses supplied by the customer.<\/p>\n\n\n\n<p>If an order is returned to us due to an incorrect address, the customer may be required to <strong>pay additional postage costs<\/strong> to resend the item.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">Missed Deliveries<\/h1>\n\n\n\n<p>If a courier attempts delivery but no one is available to receive the parcel, the courier may:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>leave the parcel in a safe place<\/li>\n\n\n\n<li>leave the parcel with a neighbour<\/li>\n\n\n\n<li>take the parcel to a local collection point<\/li>\n\n\n\n<li>attempt redelivery<\/li>\n<\/ul>\n\n\n\n<p>Customers should follow the instructions provided by the courier.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">Delivery Confirmation<\/h1>\n\n\n\n<p>Many deliveries include <strong>tracking and delivery confirmation<\/strong>.<\/p>\n\n\n\n<p>Once a parcel is marked as <strong>delivered by the courier<\/strong>, responsibility for the parcel passes to the customer.<\/p>\n\n\n\n<p>If you believe your parcel has been lost or misdelivered, please contact us as soon as possible so we can assist with the courier investigation.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">Lost or Delayed Parcels<\/h1>\n\n\n\n<p>If your parcel has not arrived within a reasonable time after dispatch, please contact us.<\/p>\n\n\n\n<p>We will work with the courier to investigate the issue.<\/p>\n\n\n\n<p>Courier investigations may take several working days to complete before a replacement or refund can be considered.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">Damaged Parcels<\/h1>\n\n\n\n<p>If your parcel arrives visibly damaged, please:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>photograph the parcel and packaging<\/li>\n\n\n\n<li>contact us as soon as possible<\/li>\n<\/ul>\n\n\n\n<p>This helps us resolve the issue with the courier.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">International Shipping<\/h1>\n\n\n\n<p>If international shipping is available, delivery times will vary depending on destination and customs processing.<\/p>\n\n\n\n<p>Customers may be responsible for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>import duties<\/li>\n\n\n\n<li>customs charges<\/li>\n\n\n\n<li>local taxes<\/li>\n<\/ul>\n\n\n\n<p>These charges are determined by the destination country and are outside our control.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">Shipping Delays Outside Our Control<\/h1>\n\n\n\n<p>We are not responsible for delays caused by circumstances beyond our control, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>courier service disruptions<\/li>\n\n\n\n<li>severe weather<\/li>\n\n\n\n<li>customs delays<\/li>\n\n\n\n<li>industrial action<\/li>\n\n\n\n<li>incorrect delivery information provided by the customer<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">Contact<\/h1>\n\n\n\n<p>If you have questions about shipping or delivery, please contact us.<\/p>\n\n\n\n<p>Email:<br><a>support@flippinclothes.com<\/a><\/p>\n\n\n\n<p>Website:<br><a href=\"https:\/\/123webpromo.co.uk\/flippinclothes.com\">https:\/\/flippinclothes.com<\/a><\/p>\n\n\n\n<p>Business Address<br>Flippin Clothes<br>9 Springhill Road, Dawley,<br>Telford,<br>Shropshire,<br>TF4 3DG<br><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last updated: 6 March 2026 This policy explains how orders from Flippin\u2019 Clothes are shipped and delivered. Order Processing Orders are normally processed within 1\u20133 working days after payment has been received. Orders placed on weekends or public holidays will be processed on the next working day. During busy periods, processing times may occasionally be [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/page-sidebar-none.php","meta":{"footnotes":""},"class_list":["post-4315","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/123webpromo.co.uk\/flippinclothes.com\/wp-json\/wp\/v2\/pages\/4315","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/123webpromo.co.uk\/flippinclothes.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/123webpromo.co.uk\/flippinclothes.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/123webpromo.co.uk\/flippinclothes.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/123webpromo.co.uk\/flippinclothes.com\/wp-json\/wp\/v2\/comments?post=4315"}],"version-history":[{"count":2,"href":"https:\/\/123webpromo.co.uk\/flippinclothes.com\/wp-json\/wp\/v2\/pages\/4315\/revisions"}],"predecessor-version":[{"id":4353,"href":"https:\/\/123webpromo.co.uk\/flippinclothes.com\/wp-json\/wp\/v2\/pages\/4315\/revisions\/4353"}],"wp:attachment":[{"href":"https:\/\/123webpromo.co.uk\/flippinclothes.com\/wp-json\/wp\/v2\/media?parent=4315"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}