{"id":3,"date":"2025-12-10T15:35:19","date_gmt":"2025-12-10T15:35:19","guid":{"rendered":"https:\/\/123webpromo.co.uk\/flippinclothes.com\/?page_id=3"},"modified":"2026-03-06T12:59:15","modified_gmt":"2026-03-06T12:59:15","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/123webpromo.co.uk\/flippinclothes.com\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<p>Last updated: <strong>6 March 2026<\/strong><\/p>\n\n\n\n<p>Flippin\u2019 Clothes (\u201cwe\u201d, \u201cus\u201d, or \u201cour\u201d) operates the website <strong><a href=\"https:\/\/123webpromo.co.uk\/flippinclothes.com\">https:\/\/flippinclothes.com<\/a><\/strong>.<\/p>\n\n\n\n<p>We are committed to protecting your privacy and handling your personal data in a transparent and secure way. This policy explains how we collect, use, and protect your information when you use our website or purchase from us.<\/p>\n\n\n\n<p>This policy complies with the <strong>UK General Data Protection Regulation (UK GDPR)<\/strong> and the <strong>Data Protection Act 2018<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">Who We Are<\/h1>\n\n\n\n<p>Flippin\u2019 Clothes is an online retailer specialising in vintage and pre-loved clothing.<\/p>\n\n\n\n<p>Website:<br><a href=\"https:\/\/123webpromo.co.uk\/flippinclothes.com\">https:\/\/flippinclothes.com<\/a><\/p>\n\n\n\n<p>Contact email:<br><a>support@flippinclothes.com<\/a><\/p>\n\n\n\n<p>For the purposes of data protection law, <strong>Flippin\u2019 Clothes is the data controller<\/strong> responsible for your personal data.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">What Personal Data We Collect<\/h1>\n\n\n\n<p>We may collect and process the following types of information.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Information you provide directly<\/h3>\n\n\n\n<p>When you place an order or contact us, we may collect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Name<\/li>\n\n\n\n<li>Billing address<\/li>\n\n\n\n<li>Shipping address<\/li>\n\n\n\n<li>Email address<\/li>\n\n\n\n<li>Phone number<\/li>\n\n\n\n<li>Order details<\/li>\n\n\n\n<li>Messages you send us<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Payment information<\/h3>\n\n\n\n<p>Payments are processed securely through third-party payment providers. We do <strong>not store full credit card details<\/strong> on our servers.<\/p>\n\n\n\n<p>Payment providers may collect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Payment card details<\/li>\n\n\n\n<li>Billing information<\/li>\n\n\n\n<li>Transaction data<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Account information<\/h3>\n\n\n\n<p>If you create an account, we may store:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Username<\/li>\n\n\n\n<li>Password (securely encrypted)<\/li>\n\n\n\n<li>Order history<\/li>\n\n\n\n<li>Saved addresses<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Technical data collected automatically<\/h3>\n\n\n\n<p>When you browse our website, certain technical information may be collected automatically:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IP address<\/li>\n\n\n\n<li>Browser type<\/li>\n\n\n\n<li>Device type<\/li>\n\n\n\n<li>Pages visited<\/li>\n\n\n\n<li>Date and time of visits<\/li>\n\n\n\n<li>Referring website<\/li>\n<\/ul>\n\n\n\n<p>This information helps us improve the performance and security of the website.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">How We Use Your Data<\/h1>\n\n\n\n<p>We use personal data for the following purposes:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Processing orders<\/h3>\n\n\n\n<p>To:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Process and deliver orders<\/li>\n\n\n\n<li>Send order confirmations<\/li>\n\n\n\n<li>Provide customer support<\/li>\n\n\n\n<li>Manage refunds and returns<\/li>\n<\/ul>\n\n\n\n<p>Legal basis: <strong>Contract<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Customer service<\/h3>\n\n\n\n<p>To respond to enquiries and support requests.<\/p>\n\n\n\n<p>Legal basis: <strong>Legitimate interest<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Fraud prevention and security<\/h3>\n\n\n\n<p>To protect our website, business, and customers from fraud or misuse.<\/p>\n\n\n\n<p>Legal basis: <strong>Legitimate interest<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Legal obligations<\/h3>\n\n\n\n<p>To comply with legal requirements such as tax and accounting regulations.<\/p>\n\n\n\n<p>Legal basis: <strong>Legal obligation<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Marketing communications<\/h3>\n\n\n\n<p>We may send marketing emails <strong>only if you have opted in<\/strong>.<\/p>\n\n\n\n<p>You can unsubscribe at any time by clicking the unsubscribe link or contacting us.<\/p>\n\n\n\n<p>Legal basis: <strong>Consent<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">Cookies<\/h1>\n\n\n\n<p>Our website uses cookies to improve functionality and user experience.<\/p>\n\n\n\n<p>Cookies may be used to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Remember items in your shopping basket<\/li>\n\n\n\n<li>Store login sessions<\/li>\n\n\n\n<li>Analyse website traffic<\/li>\n\n\n\n<li>Improve website performance<\/li>\n<\/ul>\n\n\n\n<p>You can control cookies through your browser settings.<\/p>\n\n\n\n<p>For more information, please see our <strong>Cookie Policy<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">How Long We Keep Your Data<\/h1>\n\n\n\n<p>We retain personal data only as long as necessary.<\/p>\n\n\n\n<p>Typical retention periods include:<\/p>\n\n\n\n<p>Order records: <strong>6 years<\/strong> (for tax and accounting purposes)<br>Customer enquiries: <strong>up to 2 years<\/strong><br>Marketing subscriptions: <strong>until you unsubscribe<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">Sharing Your Information<\/h1>\n\n\n\n<p>We only share personal data where necessary to operate the business.<\/p>\n\n\n\n<p>This may include trusted service providers such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Payment processors<\/li>\n\n\n\n<li>Shipping and courier services<\/li>\n\n\n\n<li>Website hosting providers<\/li>\n\n\n\n<li>Email service providers<\/li>\n\n\n\n<li>Analytics services<\/li>\n<\/ul>\n\n\n\n<p>These providers process data <strong>only on our instructions and in accordance with data protection law<\/strong>.<\/p>\n\n\n\n<p>We do <strong>not sell personal data<\/strong> to third parties.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">International Data Transfers<\/h1>\n\n\n\n<p>Some service providers may store or process data outside the United Kingdom.<\/p>\n\n\n\n<p>Where this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with <strong>UK GDPR requirements<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">Your Data Protection Rights<\/h1>\n\n\n\n<p>Under UK data protection law, you have the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access the personal data we hold about you<\/li>\n\n\n\n<li>Request correction of inaccurate data<\/li>\n\n\n\n<li>Request deletion of your data (in certain circumstances)<\/li>\n\n\n\n<li>Restrict or object to processing<\/li>\n\n\n\n<li>Request transfer of your data to another provider<\/li>\n\n\n\n<li>Withdraw consent where processing is based on consent<\/li>\n<\/ul>\n\n\n\n<p>To exercise any of these rights, please contact us.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">Data Security<\/h1>\n\n\n\n<p>We take appropriate technical and organisational measures to protect your personal data, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Secure website encryption (HTTPS)<\/li>\n\n\n\n<li>Access controls<\/li>\n\n\n\n<li>Secure hosting infrastructure<\/li>\n<\/ul>\n\n\n\n<p>However, no internet transmission can be guaranteed to be completely secure.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">Third-Party Links<\/h1>\n\n\n\n<p>Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">Changes to This Policy<\/h1>\n\n\n\n<p>We may update this privacy policy from time to time.<\/p>\n\n\n\n<p>Any updates will be published on this page with a revised update date.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Payment processors and GDPR auditors often expect this level of disclosure.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">Website Platform &amp; Third-Party Services<\/h1>\n\n\n\n<p>Our website is built using <strong>WordPress and WooCommerce<\/strong>. These systems and associated plugins may collect and store data necessary to operate the online store.<\/p>\n\n\n\n<p>This section explains how those systems may process your information.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">WooCommerce<\/h1>\n\n\n\n<p>Our online shop is powered by <strong>WooCommerce<\/strong>, an e-commerce platform for WordPress.<\/p>\n\n\n\n<p>When you place an order, WooCommerce stores information including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>name<\/li>\n\n\n\n<li>billing address<\/li>\n\n\n\n<li>shipping address<\/li>\n\n\n\n<li>email address<\/li>\n\n\n\n<li>phone number<\/li>\n\n\n\n<li>order details<\/li>\n\n\n\n<li>IP address and browser user agent (used for fraud prevention)<\/li>\n<\/ul>\n\n\n\n<p>This information is used to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>process and fulfil orders<\/li>\n\n\n\n<li>manage refunds and returns<\/li>\n\n\n\n<li>comply with legal accounting requirements<\/li>\n<\/ul>\n\n\n\n<p>Order records are typically retained for <strong>up to 6 years<\/strong> for tax and accounting purposes.<\/p>\n\n\n\n<p>WooCommerce itself does not send personal data outside our hosting environment unless required for payment or shipping services.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">Payment Providers<\/h1>\n\n\n\n<p>Payments made on our website are processed by third-party payment providers. These providers handle payment information securely and process data in accordance with their own privacy policies.<\/p>\n\n\n\n<p>Depending on the payment method used, data may be shared with:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Stripe<\/h3>\n\n\n\n<p>If you choose to pay by card, payments may be processed by <strong>Stripe<\/strong>.<\/p>\n\n\n\n<p>Stripe may collect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>name<\/li>\n\n\n\n<li>billing address<\/li>\n\n\n\n<li>payment card information<\/li>\n\n\n\n<li>transaction details<\/li>\n\n\n\n<li>IP address<\/li>\n<\/ul>\n\n\n\n<p>Stripe\u2019s privacy policy:<br><a href=\"https:\/\/stripe.com\/privacy\">https:\/\/stripe.com\/privacy<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">PayPal<\/h3>\n\n\n\n<p>If you choose to pay using PayPal, your payment information will be processed by <strong>PayPal<\/strong>.<\/p>\n\n\n\n<p>PayPal may collect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>payment details<\/li>\n\n\n\n<li>billing information<\/li>\n\n\n\n<li>account information<\/li>\n\n\n\n<li>transaction data<\/li>\n<\/ul>\n\n\n\n<p>PayPal privacy policy:<br><a href=\"https:\/\/www.paypal.com\/privacy\">https:\/\/www.paypal.com\/privacy<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">Shipping &amp; Delivery Services<\/h1>\n\n\n\n<p>To deliver your order, we may share relevant information with shipping and courier providers such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Royal Mail<\/li>\n\n\n\n<li>parcel carriers or logistics providers<\/li>\n<\/ul>\n\n\n\n<p>The information shared typically includes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>name<\/li>\n\n\n\n<li>delivery address<\/li>\n\n\n\n<li>order reference<\/li>\n\n\n\n<li>contact details (if required for delivery)<\/li>\n<\/ul>\n\n\n\n<p>This data is used solely for <strong>order fulfilment and delivery tracking<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">Website Analytics<\/h1>\n\n\n\n<p>We may use analytics tools to understand how visitors use our website and improve its performance.<\/p>\n\n\n\n<p>These tools may collect information such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>pages visited<\/li>\n\n\n\n<li>time spent on pages<\/li>\n\n\n\n<li>device type<\/li>\n\n\n\n<li>browser type<\/li>\n\n\n\n<li>approximate location<\/li>\n\n\n\n<li>referral source<\/li>\n<\/ul>\n\n\n\n<p>Analytics tools may include services such as <strong>Google Analytics<\/strong>.<\/p>\n\n\n\n<p>This information is collected in an <strong>aggregated form<\/strong> and is not used to personally identify visitors.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">Server Logs<\/h1>\n\n\n\n<p>Like most websites, our hosting server automatically records certain technical information when you visit the site.<\/p>\n\n\n\n<p>Server logs may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IP address<\/li>\n\n\n\n<li>browser type<\/li>\n\n\n\n<li>operating system<\/li>\n\n\n\n<li>pages accessed<\/li>\n\n\n\n<li>date and time of requests<\/li>\n<\/ul>\n\n\n\n<p>These logs are used for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>website security<\/li>\n\n\n\n<li>troubleshooting<\/li>\n\n\n\n<li>preventing abuse or attacks<\/li>\n<\/ul>\n\n\n\n<p>Server log data is typically retained for a limited period and then automatically deleted.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">Embedded Content<\/h1>\n\n\n\n<p>Some pages on our website may include embedded content from third-party services such as videos, images, or social media.<\/p>\n\n\n\n<p>Embedded content behaves in the same way as if you visited the third-party website directly. These services may collect data about you, use cookies, and monitor your interaction with that content.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">Data Minimisation<\/h1>\n\n\n\n<p>We only collect personal data that is <strong>necessary to operate the website and provide our services<\/strong>.<\/p>\n\n\n\n<p>We do not sell or rent personal data to third parties.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">Contact Us<\/h1>\n\n\n\n<p>If you have questions about this privacy policy or how your data is handled, please contact us:<\/p>\n\n\n\n<p>Email:<br><a>support@flippinclothes.com<\/a><\/p>\n\n\n\n<p>Website:<br><a href=\"https:\/\/123webpromo.co.uk\/flippinclothes.com\">https:\/\/flippinclothes.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last updated: 6 March 2026 Flippin\u2019 Clothes (\u201cwe\u201d, \u201cus\u201d, or \u201cour\u201d) operates the website https:\/\/flippinclothes.com. We are committed to protecting your privacy and handling your personal data in a transparent and secure way. This policy explains how we collect, use, and protect your information when you use our website or purchase from us. This policy [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"page-templates\/page-sidebar-none.php","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/123webpromo.co.uk\/flippinclothes.com\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/123webpromo.co.uk\/flippinclothes.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/123webpromo.co.uk\/flippinclothes.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/123webpromo.co.uk\/flippinclothes.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/123webpromo.co.uk\/flippinclothes.com\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":1,"href":"https:\/\/123webpromo.co.uk\/flippinclothes.com\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":4312,"href":"https:\/\/123webpromo.co.uk\/flippinclothes.com\/wp-json\/wp\/v2\/pages\/3\/revisions\/4312"}],"wp:attachment":[{"href":"https:\/\/123webpromo.co.uk\/flippinclothes.com\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}